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  • 1 Claim & Policy Numbers
  • 2 Claim Summary

American Family Insurance provides you with online access to your claim status.

  • If you have not yet reported your claim pertaining to your vehicle, property, business or farm/ranch, please contact your American Family Insurance agent or call our 24-hour Claims Customer Call Center at 1-800-MYAMFAM (1-800-692-6326). You can also use our online claim form for personal cars, trucks and SUVs.
  • If your claim concerns your health or life policy, please call 1-800-MYAMFAM (1-800-692-6326).

To view your claim status online, enter your claim number (without dashes) and your 10-character policy number (without dashes) below. 

Claim & Policy Numbers

(e.g.  00122333444 or 122333444)

(e.g.  10AB987654)